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Shipping Lacma 2

SHIPPING TO OVER 180 COUNTRIES

Lacma House is a worldwide brand and we are very proud to offer worldwide shipping services all over the world. Our goal is to bring items you love to your doorsteps through our secure and reliable carrier partners worldwide. We will continue to strive to meet all the needs of our customers through value-added customer service and delivering top-quality items worldwide.

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries, we will contact you.

SHIPPING TIME

Shipping time varies by location. These are our estimates:

Location

*Estimated Shipping Time

United States

10-30 Business days

Canada, Europe

10-25 Business days

Australia, New Zealand

10-30 Business days

Mexico, Central America, South America

15-30 Business days

Asia

10-30 Business days

Africa

15-45 Business days

 

*This does not include our 1- to 7-day processing time. Please be aware that shipping is likely to be slightly delayed due to the COVID-19 situation, and situations can vary from country to country. Please contact us at lacmahouse@gmail.com if you have any questions.

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped. If you have any other questions, please contact us and we will do our best to help you out.

RE-SHIPMENT FEE

In the event that your parcel does not reach you and is returned to us for reasons that are not the responsibility of our store (e.g. customer submitted the wrong shipping address, multiple failed delivery attempts despite us informing you to contact your local dispatch), customers will be charged a re-shipment fee depending on the item(s) to be re-shipped. This generally ranges from USD$5 to USD$30 depending on the weight of the item(s).

If you do not wish to re-ship the parcel, no refund will be given, as our store has already paid for the products and absorbed the initial shipping cost. In exceptional situations, we may allow for a partial refund.